SHIPPING POLICY

At smpoetry.com, we strive to provide you with a seamless and satisfactory shopping experience. Here’s our shipping policy to ensure your order is delivered promptly and efficiently:

Order Processing and Verification: We take care of the delivery process for your ordered products and ensure successful delivery. Before proceeding to pay for your purchase, your shipping address and pin code will be verified with our database to ensure accurate delivery information.

Delivery Information: You will receive clear information about the shipment and delivery of your product during the courier process. We aim to keep you informed every step of the way to provide transparency and peace of mind.

Alternate Shipping Address: If your order is not serviceable by our delivery partners or vendors, or if your location is not covered by us, we kindly request you to provide an alternate shipping address that is within our delivery network. We strive to accommodate your needs to the best of our ability.

Non-Covered Areas: In the event of a dispute regarding the shipment of products or services to areas not covered by smpoetry.com, we cannot be held responsible for non-delivery. We recommend verifying delivery coverage before placing your order.

Multiple Orders: If you book multiple orders for products and services in one transaction, we will make efforts to ship all products together. However, please note that this may not always be possible due to logistical constraints.

Tracking Information: Once your product has been dispatched, you will receive a tracking link with a unique tracking ID via email. Simply click on the link and enter your tracking ID to monitor the status and location of your order in real-time.